Lawton Gallagher Group

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Freshening up for Spring

With the recent dusting of new snow, it may not feel like spring is close, yet a glance at the calendar confirms it. March trods forward through the last of winter in a steady and sure approach to spring and April showers. The inevitability of spring’s approach inspires a fresh look at everything from exercise […]

A Little Smile Goes a Long Way: The Importance of Good Customer Service

After a recent experience, it seems timely to talk about the impact of customer service. How do you like to be treated at the checkout counter…with a smile or a sour face? Quite simply, customer service is, “the assistance and advice provided by a company to those people who buy or use its products or […]

A List for Santa – and One for Yourself

It has arrived again, the Christmas season and all it entails: the anticipation of get-togethers with family and friends, shopping for special gifts, and the festiveness of holiday lights and decorations. Along with the holidays, however, can come the occasional frustration – long lines and impatient shoppers, indecision on what to buy, and perhaps trepidation […]