It’s finally here – spring! We waited through a winter full of varied weather, thinking it wasn’t too bad. Then came the late season, heavy snowstorms of April. Yet today, we look out upon a shimmering bay and see more sailboats each day, anchored and ready for summer sailing. Spring […]
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With the recent dusting of new snow, it may not feel like spring is close, yet a glance at the calendar confirms it. March trods forward through the last of winter in a steady and sure approach to spring and April showers. The inevitability of spring’s approach inspires a fresh look at everything from exercise […]
After a recent experience, it seems timely to talk about the impact of customer service. How do you like to be treated at the checkout counter…with a smile or a sour face? Quite simply, customer service is, “the assistance and advice provided by a company to those people who buy or use its products or […]
It has arrived again, the Christmas season and all it entails: the anticipation of get-togethers with family and friends, shopping for special gifts, and the festiveness of holiday lights and decorations. Along with the holidays, however, can come the occasional frustration – long lines and impatient shoppers, indecision on what to buy, and perhaps trepidation […]